Frequently Asked Questions

Where can I get the SmartCore mobile App?

The SmartCore mobile app is available in the Google Play store.
And the Apple App Store

Does SmartCore offer a free trial?

Yes, we do.
SmartCore is free when you have 5 or fewer active members.
Click here to sign up for your free trial now!

Are there features not available in the free trial?

Right now, we don’t allow you to assign your personalized domain name during your free trial period. Other than that, there are no limitations.

How much does SmartCore cost?

Check out our pricing page for details, or simply register and use the product free 5 or fewer members.

Click here to sign up for your free trial now!

Does SmartCore require Stripe?

The simple answer is no. However, several features won’t work without it. This includes the ability to:

  • Have subscriptions or one-time product purchases
  • Pay for activities with credit cards
  • Provide receipts to clients for activities

Do you charge Credit Card fees?

When a credit card is used to make a purchase for a product on your site Stripe will charge a processing fee.  These fees are described here.  SmartCore also takes advantage of stripe subscriptions for recurring payment processing.

SmartCore does not charge any additional fee on top of Stripe’s fees.

I have a question that is not answered here.

No problem at all! Please fill out the form on our contact us page, and we’ll be back with you shortly.

I am not tech-savvy and need help from a human being. How do I get that?

SmartCore offers one-on-one sessions. Please fill out the form on our contact us page, and we’ll be back with you shortly to set something up!

Grit Life Fitness Logo

My experience with SmartCore has been amazing because they continue to improve with their features and ease of use. This is an essential tool for my business and I am glad I choose SmartCore. I can always reach out to them and get a speedy response. I am a small business owner and SmartCore always has time for me, they are personal and understand my needs.

Kristina Courage Grit Life Fitness
401 Strenth and Fitness Logo

Smartcore is a GREAT gym app! As an owner, I find it to be easy to navigate, edit, program and use in general. My clients have reported they appreciate the clean easy look and ease to sign up or cancel a class. Working alongside Andrew has been great! He is not only always available and knows how to explains things clearly, but is also a great guy! Thank you for everything!

Theresita Eltz 401 Strength & Fitness
Fitness Rising Logo

Everything about this app/site has changed my business for the better. It’s simple to use as an admin, and the user facing side of the app (my members) love how easy it is to sign up, change or augment membership, buy and use training packages and the website platform is fantastic. They keep it easy to use, are always a phone call or text away if you need anything, and are always looking for suggestions on ways to make my experience better. After using some of the bigger expensive programs that don’t really care about the small business, I’m so happy I switched to SmartCore.

Steve Wiberg Fitness Rising

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